Practical, evidence-based guides for Australian tenants and bond cleaners navigating end-of-lease handovers and tribunal disputes.
How to claim your bond, the time limits in each state, and what to do if the agent disputes it.
Get your bond back in any Australian state or territory: where to apply, what you need, whether the agent must sign, and what happens if it's disputed.
Read guideHow long does a bond refund take? Time frames for every state and territory: agreed refunds, the 14-day notice, disputes, and what to do when it is late.
Read guideHow to get your bond back in NSW: claiming on Rental Bonds Online, the 14-day rule, how long a refund takes, and what happens if the agent goes to NCAT.
Read guideHow to get your bond back from Victoria's RTBA: claiming it yourself, how long it takes, the new evidence rule, RDRV's role and when VCAT decides.
Read guideHow to claim your bond refund from Queensland's RTA online or with Form 4, how long it takes, how to check its status, and how to dispute a claim.
Read guideWhat NSW, Victorian and Queensland law requires you to clean when you move out, when a landlord can deduct cleaning from your bond, and how to dispute it.
Read guideForty worked examples, and how an item's age affects what a landlord can claim.
What counts as fair wear and tear in an Australian rental: 40 room-by-room examples, how carpet and paint age is treated, and wording to use with agents.
Read guideFilling in condition reports, the photos tribunals look for, and how cleaners handle re-clean requests.
How to fill in Queensland's RTA exit condition report (Form 14a), when to hand it over, the agent's 3 business days, and how it's checked against Form 1a.
Read guidePhone photos count as evidence in NSW, Vic and Qld bond disputes. What regulators say, what landlords must show you, and what apps do to photo dates.
Read guideWhat an end of lease clean covers, what counts as an extra, five things cleaners cannot remove, and templates for replying to re-clean requests.
Read guideWhen an agent can require professional cleaning in NSW, Victoria and Queensland, what a receipt proves, and free receipt, report and email templates.
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